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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MARTELLATO products

The group "New Technologies" offers for review the products of the plant MARTELLATO: molds for chocolate, baking, ice cream, special equipment, professional tools, accessories
  • Chocolate Molds MARTELLATO
    Chocolate Molds
    DUNE, MOUNT, etc.
  • Baking pans MARTELLATO
    Baking pans
    30TC xx, 30BAND xx, etc.
  • Ice Cream molds MARTELLATO
    Ice Cream molds
    CLP xx, AG xx, etc.
  • Special equipment MARTELLATO
    Special equipment
    SPINNER xx, GIRA xx, etc.
  • Banquet equipment MARTELLATO
    Banquet equipment
    PMOT xx, PMOC xx, etc.
  • Equipment for registration MARTELLATO
    Equipment for registration
    EFT xx, WD xx, etc.
  • Professional tools MARTELLATO
    Professional tools
    STD xx, FLEX xx, etc.

NEW TECHNOLOGIES GROUP

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